You can switch funds at any time, although you may want to talk to your financial adviser if you are in any doubt as it could have a big effect on your pension savings. If you don't have a financial adviser, visit MoneyHelper to find an adviser near you.
Please note: there may be restrictions on the funds available to your type of pension plan or product. To find out what’s available to you, login to your account or go to the fund prices and performance page and click through to the fund list applicable to you.
How to switch funds
The process is different depending on what type of plan you have.
Retiready / Workplace ARC
Switch online by signing in to your Retiready account. Once you’ve logged in, go to the Savings page and select your plan number. You'll then have the option to 'Switch fund'.
If you haven’t already activated your account, you can do so on the Retiready site. If you don't have an activation code, call us on 0345 610 0072 (Call charges will vary).
Retiready / Workplace ARC
Switch online by signing in to your account.
Once you've logged in, click on your wrapper/plan number. Then, on the left hand side of the screen under 'Transactions', click 'Switch into assets'. You should be aware that it can take up to seven working days to complete a switch instruction and during that time, your savings may not be invested.
If you don’t have access to online services get in touch with your adviser as they would have to give you access for certain transactions.
If you don't have a financial adviser, visit the MoneyHelper to find an adviser near you. There may be a charge for financial advice.
Alternatively you can call us on 0345 608 1680 (Call charges will vary) to gain access to online services.
You can find more information on how to switch from slide 20 of the customer online support guide for Aegon Retirement Choices and Aegon One Retirement.
Please note, Aegon One Retirement customers can’t choose another lifestyle fund.
Other products
Aegon or Scottish Equitable pension products with plan numbers that are usually six or seven digits long and have the prefix 'UP'
Online switching is also available for most of our other products through our secure online services - you'll need to log in to access this.
You can also complete the Alteration of fund choice form (PDF - 200kb) if you have one of the individual or workplace plans listed below:
- Individual plans – Buyout, Group Personal Pension plan, Group Self-invested Personal Pension plan (insured element), Reflex Control (insured element), Flexible Pension Plan (insured element), Personal Pension, Retirement Control (insured element), Trustee Transfer Plan, Stakeholder and Group Stakeholder plan.
- Workplace plans - Group Money Purchase, Group Additional Voluntary Contribution, and for the following contracts on an individual policy basis – Exsel Fund, Exsel Plus.
The value of an investment can fall as well as rise and isn’t guaranteed.
The final value of your pension pot when you come to take benefits may be less than has been paid in.
Your choice of investment fund can have a big effect on your pension benefits. If you're in any doubt about which fund's right for you, you should speak to a professional financial adviser. MoneyHelper gives free and impartial guidance to help make your money and pension choices clearer. If you don't have a financial adviser, you can visit MoneyHelper to find the right one for you.
