Call us

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While we’re not able to give advice, we’re here to help you understand your options and point you in the right direction. If you have questions, call us on:

Phone: 

Opening hours:

Opening times:

Our opening hours are Monday to Friday, 8:30am to 5:30pm.

On Tuesdays, we’ll open slightly later at 9:45am while our team takes part in training – helping us continue to support you in the best possible way.

Call charges will vary

Retiready phone: 

Workplace ARC phone: 

Opening hours:

Opening times:

Our opening hours are Monday to Friday, 8:30am to 5:30pm.

On Tuesdays, we’ll open slightly later at 9:45am while our team takes part in training – helping us continue to support you in the best possible way.

Call charges will vary

Within the UK: 

From abroad: 

Opening hours:

Opening times:

Our opening hours are Monday to Friday, 8:30am to 5:30pm.

On Tuesdays, we’ll open slightly later at 9:45am while our team takes part in training – helping us continue to support you in the best possible way.

Call charges will vary

Paid financial advice

Making changes to your pension could have a significant impact on your savings. If you need help deciding what to do with your investments, we recommend speaking to a financial adviser. There’s usually a charge for this service.

MoneyHelper logo

If you don’t already have an adviser, you can find one in your area at MoneyHelper.

Origen financial services logo

Alternatively, you can contact Origen Financial Services, wholly owned by Aegon UK plc but operates independently.

Tools and support to help you plan

retirement planner illustration signpost

Your retirement planner provides information and tools to help you understand your options and prepare for retirement.

Pensionwise logo

Pension Wise, a service from MoneyHelper, is a free and impartial government service offering guidance about your retirement options.