Find your product

So we can direct you to the right support for you enter your unique number below. Unique numbers are different depending on the products you have.

Read our unique numbers guide to see what you're looking for - it could be called customer number, wrapper number, plan number, account number or policy number.

Enter unique number

Additional support

If your circumstances mean that you need some extra support, we're here to help.

Already know your product?

Use the options below to see all the support we offer

Aegon Retirement Choices and One Retirement Customer number starting with 2 or wrapper number starting with 7.

Aegon Platform Customer number starting with a 3 or wrapper number starting with an 8.

Retiready Retiready account number starting with a 2 or wrapper number starting with a 7.

Aegon Platform (previously Nationwide Building Society) Customer number starting with a 4 or wrapper number starting with a 9.

TargetPlan Account numbers starting with A/00.

Aegon & Scottish Equitable Pensions and Bonds Plan number usually six or seven digits. May start with UP.

Find your product

So we can direct you to the right support for you enter your unique number below. Unique numbers are different depending on the products you have.

Read our unique numbers guide to see what you're looking for - it could be called customer number, wrapper number, plan number, account number or policy number.

Enter unique number

Additional support

If your circumstances mean that you need some extra support, we're here to help.

Quick links

Additional support If your circumstances mean that you need some extra support, we're here to help.

Divorce and pension sharing What happens to your pensions if you divorce (or dissolve a civil partnership).

Financial advice Not sure where to start or if advice is right for you? Read our articles and guides on financial advice and finding an adviser.

Fund prices and performance Select your product to view up-to-date fund information and the performance data that applies to you.

Letting us know when someone dies We understand this is a difficult time and want to make the next steps as simple as possible.

Complaints We understand that sometimes we don't get things right. Find out how to get in touch with our dedicated complaints team.

The pension and/or investments you have with us all have unique numbers. So, we can direct you to the correct support options use this guide to find your unique number.

If you have a previous letter from us, for example a statement or annual review covering letter, you'll be able to find information below. 

Graphic of where a user can find their customer number on a Retiready statement

Aegon Retirement Choices/ One Retirement	Customer number: Starts with a 2 Six or eight digits long
Wrapper number: Starts with a 7 Six or eight digits long
Retiready	Retiready account number: Starts with a 2 Six or eight digits long
Wrapper number (number shown after product name): Starts with a 7 Eight digits long
Aegon & Scottish Equitable Pensions and Bonds	Plan number: It's usually six or seven digits long (excluding zeros at the start) May have UP at the start
Aegon Platform	Customer number: Starts with a 3 Eight digits long
Wrapper number: Starts with an 8 Eight digits long
If invested before 2017, this was previously Cofunds or Investor Portfolio Service (IPS). You may have a reference starting with a 5 but this is no longer in use. Please use your customer number or wrapper number starting with the numbers shown above.
TargetPlan	Account number: Starts with A/00 Nine digits long (after the A and including the zeros)
Aegon Platform (previously Nationwide Building Society	Customer number: Starts with a 4 Eight digits long
Wrapper number: Starts with a 9 Eight digits long

Aegon Retirement Choices/
One Retirement

Customer number:

Starts with a 2
Six or eight digits long

Wrapper number:

Starts with a 7
Six or eight digits long

Retiready

Retiready account number:

Starts with a 2
Six or eight digits long

Wrapper number (number shown after product name):

Starts with a 7
Eight digits long

Aegon & Scottish Equitable Pensions and Bonds

Plan number:

It's usually six or seven digits long (excluding zeros at the start)
May have UP at the start

Aegon Platform

Customer number:

Starts with a 3
Eight digits long

Wrapper number:

Starts with an 8
Eight digits long

If invested before 2017, this was previously Cofunds or Investor Portfolio Service (IPS). You may have a reference starting with a 5 but this is no longer in use. Please use your customer number or wrapper number starting with the numbers shown above.

TargetPlan

Account number:

Starts with A/00
Nine digits long (after the A and including the zeros)

Aegon Platform (previously Nationwide Building Society

Customer number:

Starts with a 4
Eight digits long

Wrapper number:

Starts with a 9
Eight digits long

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