We’re committed to treating customers fairly and believe we should be completely transparent about how we manage our with-profits business. The documents below show you how we manage your with-profits investment and report our performance to you.
Principles and Practices of Financial Management
Our Principles and Practices of Financial Management (PPFM) detail how we manage your with-profits investment.
Customer Friendly Principles and Practices of Financial Management
We also produce customer friendly versions of our PPFM (the CFPPFM) depending on the category of your with-profits investment. This provides information on how we manage your with-profits investment that is specific to you. There are three types to choose from:
Annual Report to With-Profits investors
Each year we produce a report to with-profits investors detailing the operation of our with-profits business. To reflect the different characteristics of our Traditional and Unitised with-profits funds from our New Generation With-Profits funds we provide two versions of the annual report. If you started investing before 30 September 2002, you should refer to the Traditional and Unitised report, otherwise the New Generation With-Profits report. These reports each include a statement from our directors stating whether or not they believe we’ve complied with our stated Principles and Practices of Financial Management.
With-Profits Committee terms of reference
The with-profits committee reviews the proposals of our management team and provides independent advice to the board on the fair management of our with-profits business. The document below provides details on their terms of reference.