On 13 August 2025, we suspended trading in the Aegon LEBC Portfolios 1-10 (ARC) fund range available on our Aegon Retirement Choices (ARC) platform.
The funds affected:
- Aegon LEBC Portfolio 1 (ARC)
- Aegon LEBC Portfolio 2 (ARC)
- Aegon LEBC Portfolio 3 (ARC)
- Aegon LEBC Portfolio 4 (ARC)
- Aegon LEBC Portfolio 5 (ARC)
- Aegon LEBC Portfolio 6 (ARC)
- Aegon LEBC Portfolio 7 (ARC)
- Aegon LEBC Portfolio 8 (ARC)
- Aegon LEBC Portfolio 9 (ARC)
- Aegon LEBC Portfolio 10 (ARC)
Why we’ve suspended trading
Some of the underlying funds used in the Aegon LEBC Portfolio range have suspended trading because of a problem with a third-party data supplier. Because of this, we’ve also suspended trading in the Aegon LEBC Portfolio 1-10 (ARC) funds until the issue is resolved.
What does this mean for investors?
This means investors are currently unable to invest in, switch out or withdraw money from the funds listed above until the underlying fund manager resumes trading.
What happens to regular payments?
Regular payments into impacted funds can continue however they will not be invested directly into the fund but instead applied to investors individual cash facility.
Investors in the above funds can gain access to any payments redirected to their individual cash facility as a result of this suspension. They can redirect any regular payments they currently make into this fund by completing the ‘Recurring investment instruction for regular contributions’ form.
What happens to regular withdrawals?
If investors are currently taking regular withdrawals from their account, only hold impacted funds and there is no cash in the cash facility to cover withdrawals from the impacted funds, these withdrawals will have to stop until the fund suspension is lifted.
However, if investors have other investments in their portfolio, withdrawals will, as far as possible, be taken from them in line with their terms and conditions.
What happens if I hold these funds in a model portfolio?
If investors hold any of the funds as part of a model portfolio and the portfolio experiences a rebalance, the impacted fund(s) will be excluded, and the remaining funds will be rebalanced proportionally.
Regular and single payments into model portfolios can continue, however any amount which would otherwise have been invested into the impacted fund will be moved into the investor’s individual cash account facility. It will remain there until they give us a clear instruction to switch into an alternative investment, if they wish to do so.
What happens to dividend income?
If investors are currently receiving income from their product in the form of dividends, these will continue as normal if the impacted fund pays any while suspended.
What do current investors need to do?
If you’re uncertain about how this affects your investments, you should speak to your financial adviser in the first instance if you need advice about your investments. There’s likely to be a charge for this. If you don’t have a financial adviser, you can find one in your area by visiting https://www.moneyhelper.org.uk/choosing-a-financial-adviser or find out more about advice services supported by Aegon by visiting Origen Financial Services.
Origien Financial Services Ltd is wholly owned by Aegon UK plc but operates independently to us.
Alternatively, you can contact us using the details below:
Aegon Retirement Choices (ARC) investors please contact us online or call us on 0345 680 1234 8.30am – 5.30pm, Monday to Friday, or visit aegon.co.uk/support.
Call charges will vary.