Aegon will identify policies which may match the information you provided to the Pensions Dashboard. It’s important that you provide the Pensions Dashboard with the correct details for Aegon to undertake matching. Similarly, it’s important that if you hold an Aegon policy, you keep Aegon and your employer up to date of any changes to your personal information.
Some policies and benefits within policies may not be shown on the Pensions Dashboard. This may be the case if the policy has recently been transferred to Aegon, you’ve already fully accessed your benefits, or the provided details don't match Aegon’s records. Also bear in mind that until October 2026, not all policies will be available on the Pensions Dashboard as the Government has set different dates for different types of schemes and policies.
Unfortunately we are unable to display any contact information as we cannot identify you. Please follow the identification process through Pensions Dashboard.
You’re seeing this page because based on the information you provided to the Pensions Dashboard, it looks like you have an Aegon Retirement Choices policy.
If you need to contact Aegon, we will only be able to discuss Aegon policies with you. You will need to contact other providers to discuss any policies you may hold with them.
We recommend you review all your matches which may require contacting Aegon before getting in touch.
If you have multiple matches with Aegon, you can send us the documents we need to investigate your matches at the same time.
If you contact us about this match, you will need to provide us with the pension reference shown on the Pensions Dashboard for us to discuss this with you.
If you’re contacting us to discuss this policy via phone, you’ll need to be able to provide the required information to pass our security checks. If you don’t have this information, we’ll ask you to send in some information for us to discuss the policy. Once we have all the information required, we’ll contact you within 5-10 days to discuss.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
If you’re contacting us via phone to tell us it’s not your policy, we’ll be able to remove the policy from the Pensions Dashboard on the same day as you contact us. Contacting us via phone means there’s no need for you to send us any documents or forms.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
Alternatively, you can notify us via post using the below form. Once we’ve received the form, we’ll be able to remove the policy from the Pensions Dashboard within 5 days.
If you’re contacting us to tell us we’ve missed a policy, we can’t discuss this via phone, as we’ll need you to send in some information for us to investigate. Once we receive that information, we may contact you to provide more information. Once we have all the information we require, we’ll contact you within 5-10 days to discuss.
If you are contacting us about Aegon Retirement Choices or matches across Aegon Retirement Choices, Aegon Platform, Aegon TargetPlan and Aegon & Scottish Equitable Pensions and Bonds please send documents to us at this address:
Aegon Digital Solutions, Sunderland, SR43 4DL
Please use the below form to contact us, including any required documents. Please ensure you include all the references shown on the Pensions Dashboard you want to discuss with us.
You’re seeing this page because based on the information you provided to the Pensions Dashboard, it looks like you have an Aegon Platform policy.
If you need to contact Aegon, we will only be able to discuss Aegon policies with you. You will need to contact other providers to discuss any policies you may hold with them.
We recommend you review all your matches which may require contacting Aegon before getting in touch.
If you have multiple matches with Aegon, you can send us the documents we need to investigate your matches at the same time.
If you contact us about this match, you will need to provide us with the pension reference shown on the Pensions Dashboard for us to discuss this with you.
If you’re contacting us to discuss this policy via phone, you’ll need to be able to provide the required information to pass our security checks. If you don’t have this information, we’ll ask you to send in some information for us to discuss the policy. Once we have all the information required, we’ll contact you within 5-10 days to discuss.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
If you’re contacting us via phone to tell us it’s not your policy, we’ll be able to remove the policy from the Pensions Dashboard on the same day as you contact us. Contacting us via phone means there’s no need for you to send us any documents or forms.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
Alternatively, you can notify us via post using the below form. Once we’ve received the form, we’ll be able to remove the policy from the Pensions Dashboard within 5 days.
If you’re contacting us to tell us we’ve missed a policy, we can’t discuss this via phone, as we’ll need you to send in some information for us to investigate. Once we receive that information, we may contact you to provide more information. Once we have all the information we require, we’ll contact you within 5-10 days to discuss.
If you are only contacting us about Aegon Platform please send documents to us at this address:
Aegon Cofunds Administration, Sunderland, SR43 4DN
If you are contacting us about matches across Aegon Retirement Choices, Aegon Platform, Aegon TargetPlan and Aegon & Scottish Equitable Pensions and Bonds please send documents to us at this address:
Aegon Digital Solutions, Sunderland, SR43 4DL
Please use the below form to contact us, including any required documents. Please ensure you include all the references shown on the Pensions Dashboard you want to discuss with us.
You’re seeing this page because based on the information you provided to the Pensions Dashboard, it looks like you have an Aegon TargetPlan policy.
If you need to contact Aegon, we will only be able to discuss Aegon policies with you. You will need to contact other providers to discuss any policies you may hold with them.
We recommend you review all your matches which may require contacting Aegon before getting in touch.
If you have multiple matches with Aegon, you can send us the documents we need to investigate your matches at the same time.
If you contact us about this match, you will need to provide us with the pension reference shown on the Pensions Dashboard for us to discuss this with you.
If you’re contacting us to discuss this policy via phone, you’ll need to be able to provide the required information to pass our security checks. If you don’t have this information, we’ll ask you to send in some information for us to discuss the policy. Once we have all the information required, we’ll contact you within 5-10 days to discuss.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
If you’re contacting us via phone to tell us it’s not your policy, we’ll be able to remove the policy from the Pensions Dashboard on the same day as you contact us. Contacting us via phone means there’s no need for you to send us any documents or forms.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
Alternatively, you can notify us via post using the below form. Once we’ve received the form, we’ll be able to remove the policy from the Pensions Dashboard within 5 days.
If you’re contacting us to tell us we’ve missed a policy, we can’t discuss this via phone, as we’ll need you to send in some information for us to investigate. Once we receive that information, we may contact you to provide more information. Once we have all the information we require, we’ll contact you within 5-10 days to discuss.
If you are only contacting us about Aegon TargetPlan please send documents to us at this address:
Aegon Workplace Investing, Sunderland, SR43 4DH
If you are contacting us about matches across Aegon Retirement Choices, Aegon Platform, Aegon TargetPlan and Aegon & Scottish Equitable Pensions and Bonds please send documents to us at this address:
Aegon Digital Solutions, Sunderland, SR43 4DL
Please use the below form to contact us, including any required documents. Please ensure you include all the references shown on the Pensions Dashboard you want to discuss with us.
You’re seeing this page because based on the information you provided to the Pensions Dashboard, it looks like you have an Aegon Master Trust policy.
If you need to contact Aegon, we will only be able to discuss Aegon policies with you. You will need to contact other providers to discuss any policies you may hold with them.
We recommend you review all your matches which may require contacting Aegon before getting in touch.
If you have multiple matches with Aegon, you can send us the documents we need to investigate your matches at the same time.
If you contact us about this match, you will need to provide us with the pension reference shown on the Pensions Dashboard for us to discuss this with you.
If you’re contacting us to discuss this policy via phone, you’ll need to be able to provide the required information to pass our security checks. If you don’t have this information, we’ll ask you to send in some information for us to discuss the policy. Once we have all the information required, we’ll contact you within 5-10 days to discuss.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
If you’re contacting us via phone to tell us it’s not your policy, we’ll be able to remove the policy from the Pensions Dashboard on the same day as you contact us. Contacting us via phone means there’s no need for you to send us any documents or forms.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
Alternatively, you can notify us via post using the below form. Once we’ve received the form, we’ll be able to remove the policy from the Pensions Dashboard within 5 days.
If you’re contacting us to tell us we’ve missed a policy, we can’t discuss this via phone, as we’ll need you to send in some information for us to investigate. Once we receive that information, we may contact you to provide more information. Once we have all the information we require, we’ll contact you within 5-10 days to discuss.
If you are only contacting us about Aegon Master Trust please send documents to us at this address:
Aegon Workplace Investing, Sunderland, SR43 4DH
If you are contacting us about matches across Aegon Retirement Choices, Aegon Platform, Aegon Master Trust, Aegon TargetPlan and Aegon & Scottish Equitable Pensions and Bonds please send documents to us at this address:
Aegon Digital Solutions, Sunderland, SR43 4DL
Please use the below form to contact us, including any required documents. Please ensure you include all the references shown on the Pensions Dashboard you want to discuss with us.
You’re seeing this page because based on the information you provided to the Pensions Dashboard, it looks like you have an Aegon & Scottish Equitable Pensions and Bonds policy.
If you need to contact Aegon, we will only be able to discuss Aegon policies with you. You will need to contact other providers to discuss any policies you may hold with them.
We recommend you review all your matches which may require contacting Aegon before getting in touch.
If you have multiple matches with Aegon, you can send us the documents we need to investigate your matches at the same time.
If you contact us about this match, you will need to provide us with the pension reference shown on the Pensions Dashboard for us to discuss this with you.
If you’re contacting us to discuss this policy via phone, you’ll need to be able to provide the required information to pass our security checks. If you don’t have this information, we’ll ask you to send in some information for us to discuss the policy. Once we have all the information required, we’ll contact you within 5-10 days to discuss.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
If you’re contacting us via phone to tell us it’s not your policy, we’ll be able to remove the policy from the Pensions Dashboard on the same day as you contact us. Contacting us via phone means there’s no need for you to send us any documents or forms.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
Alternatively, you can notify us via post using the below form. Once we’ve received the form, we’ll be able to remove the policy from the Pensions Dashboard within 5 days.
If you’re contacting us to tell us we’ve missed a policy, we can’t discuss this via phone, as we’ll need you to send in some information for us to investigate. Once we receive that information, we may contact you to provide more information. Once we have all the information we require, we’ll contact you within 5-10 days to discuss.
If you are only contacting us about Aegon & Scottish Equitable Pensions and Bonds please send documents to us at this address:
Aegon and Scottish Equitable Pension and Bonds, Sunderland, SR43 4DS
If you are contacting us about matches across Aegon Retirement Choices, Aegon Platform, Aegon TargetPlan and Aegon & Scottish Equitable Pensions and Bonds please send documents to us at this address:
Aegon Digital Solutions, Sunderland, SR43 4DL
Please use the below form to contact us, including any required documents. Please ensure you include all the references shown on the Pensions Dashboard you want to discuss with us.
We’re committed to giving all our customers a high standard of service, but we know that sometimes we don’t get things right. When this happens, we aim to deal with all complaints in a fair, efficient and effective manner.
If you want to complain about your Aegon experience, please get in touch with our dedicated complaints team.
When contacting the complaints team about this match, you'll need to provide us with the pension reference shown on the Pensions Dashboard for us to discuss this with you.
