Who can certify a document and how do they do it?

You can make changes to your account by contacting us. In some cases you may need to send us an original or certified copy of a document as well. 

Copies of documents can be certified by one of the following people:

  • doctors / dentists;
  • ministers of religion;
  • teachers;
  • social workers;
  • credit union employees;
  • Post Office official (through the post office’s certification service);
  • accountants;
  • bank / building society employees;
  • barristers / solicitors / paralegals;
  • councillors;
  • financial advisers;
  • justice of the peace;
  • Member of Parliament, or
  • serving police officer.

The person certifying your document should write the following on the copy document:

  • their name in block capitals;
  • the name of the company they work for and their occupation;
  • the statement 'I certify this to be a true likeness of the original', and
  • their signature and date.

Before making any changes to your policy you may want to get financial advice.