We’ve designed Aegon Retirement Choices as a modern and intuitive platform to help you manage your scheme effectively. Here, you’ll find useful hints and tips for setting up and using your account, finding your way around as well as information about your scheme processes and the best ways to contact us. 

Log in to your account

Not yet registered? 
Find all the information you need including how to register for an Aegon Retirement Choices account and how to activate it.

If you have a question about activation or online processes and can’t find and answer here, getting in touch using web chat is the best way to reach us.

Chat to us online
Information

To enable pop-ups please check the browser settings on your device. Once the settings have been turned on, please refresh the page to launch chat in a new window.

Opening hours:

Opening times:

Monday-Friday 9.00am - 5.00pm
Saturday closed
Sunday closed

Call us

For any questions about activating your account:
+44 (0) 3456 464 320

For any other questions:
+44 (0) 3456 081 680

Call charges will vary.

Opening hours:
Monday-Friday 9.00am - 5.00pm
Saturday closed
Sunday closed

Email us

You can also email us at employersupport@aegon.co.uk but please don't email any personal, financial or banking information as it's not a secure method of communication. If you have a dedicated secure email service with us, for example Unipass Mailock, please use this service.

We're always here to help, so if your personal circumstances mean you need additional support, please contact us to discuss the services you need.

Get accessibility support 

If you would like a large print, Braille or audio CD version of any of our documents, please get in touch.

For more information, visit our accessibility page.

Chat to us online
Information

To enable pop-ups please check the browser settings on your device. Once the settings have been turned on, please refresh the page to launch chat in a new window.

Opening hours:

Opening times:

Monday-Friday 9.00am - 5.00pm
Saturday closed
Sunday closed

Call us

For any questions about activating your account:
+44 (0) 3456 464 320

For any other questions:
+44 (0) 3456 081 680

Call charges will vary.

Opening hours:
Monday-Friday 9.00am - 5.00pm
Saturday closed
Sunday closed

Not yet activated?

These support pages are for anyone who logs in using their email address. If you haven’t activated your new account and log in using an 8-digit number, please visit our support page.