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Guide Member support

No matter what stage of the retirement journey scheme members are in, we'll support you to help them navigate their way through.

In this guide

Help your employees join the scheme

If your scheme is new to Aegon, make the most of your scheme announcement so employees have enough information to make any decisions about becoming a member.

Access our editable template to create your Scheme information leaflet.

Welcome toolkit

We've created this journey to help you communicate the value of this benefit to your employees.

Read our toolkit

Mylo 

To help your employees manage their retirement savings they’ll have access to Mylo.

(00:03) We’re all living longer, which means more money choices come along. Thing is, most of us aren’t confident about making these decisions. Because savings can feel confusing and overwhelming, distant and out of reach.

(00:17) That’s where Mylo from Aegon comes in. To support you over your whole life through all the ups and downs. A trusty guide who’s by your side for all of life’s big money moments.

(00:32) Bringing you tools and tips for making better savings choices. Helping you save for tomorrow and get more from your money today. Brought to you by our expert team.

(00:42) Real people who listen to you and talk your language. Not the financial gobbledygook out there. So you feel more confident about all things savings.

(00:51) So you feel closer to and in more control of your money. With Mylo, you can see your whole savings picture. Get organised with all your saving pots in one place. Plan for the future and feel better about your money today. Which feels pretty great, by the way.

Induction email template

We've created this email template for new members joining the scheme.

Employees can find out more about this feature in the "More ways to save" section in Mylo.

More ways to save - Aegon Retirement Choices

This document provides more information and highlights some of the key benefits.

ARC member toolkit

We have a range of support material including core documents, guides, videos, and online content to help members manage and understand their retirement savings.

Supporting documents

If an employee wants to opt out of pension saving, they should complete this form and return it to you within the timescales advised by you. If they don’t meet these timescales, they’ll be an active member of the scheme and contributions to their pension will start. If this happens then any contributions made can’t be refunded.