Managing your investments

A helping hand for those requiring extra support

If your circumstances mean that you need some extra support, we’re here to help.

woman with braids and a green sweatshirt is showing a tablet to an older man as they sit on a cream sofa

Practical support

We can offer different types of practical support and try where possible to centre this around your individual needs.

Support options could include:

Assistance filling out forms
Having a conversation in a way that suits you best
Talking you through processes or topics you might find difficult to understand
Providing communications in formats that suit your needs such as braille, large print or audio
With your authorisation, liaising with family members or carers to articulate instructions

We want to make it as easy as possible for you to do business with us, so when you get in touch, please let us know your support needs and we’ll do what we can to help.

Aegon Retirement Choices and One Retirement

Support topics

A helping hand for those requiring extra support