Stay on top of tax year end
As the new tax year approaches, we know you’re focused on helping clients maximise their allowances and opportunities. So here you can find the essentials to submit business ahead of time.
This dedicated hub is designed to help you make the most of the tax-efficient opportunities available on Aegon Retirement Choices and the Aegon Platform. With resources, guides, ready-made templates and campaign tips to help you take advantage of the opportunities to support your clients.
Step 1 – Identify opportunities
If you have clients with an existing ISA, find out if they have any unused ISA allowance using Report Zone on ARC or access Report Zone through your dashboard on Aegon Platform.
Our guides will help guide you through the process for Aegon Platform and for Aegon Retirement Choices.
Step 2 – Get in touch with clients
Use our sample templates to create tailored ISA and JISA communications to your key client segments.
Step 3 – Submit your business
Once you've heard back from your clients and discussed what they want to do next, log in to process their instruction.
Here are some sample templates for you to use when getting in touch with your clients.
| ISA client segment | Message | Sample templates |
|---|---|---|
| Top up: your client has invested in an ISA in this tax year, but still has some unused allowance. | You still have some of your ISA allowance to use in this tax year. | Aegon Retirement Choices — Topping up their ISA Aegon Platform — Unused allowance to top up — client ISA letter template |
| Prospect: your client has invested before but not in an ISA. | Did you know that you have an annual ISA allowance to increase your investments’ tax efficiency? | Aegon Retirement Choices —The value of investing in an ISA Aegon Platform — Prospect — Client ISA letter template |
| Dormant: your client has invested in an ISA in the past, but not in this tax year. | Don't forget that you can invest up to £20,000 in your tax-efficient ISA in the current tax year. | Aegon Platform — Dormant — client ISA letter template |
| JISA opportunity: your client has used their ISA allowance, have they considered JISA? | You've used your ISA allowance this year - have you considered a Junior ISA for a loved one? |
Guides and support for submitting business
Our support pages have everything you need to help you submit business on Aegon Retirement Choices and the Aegon Platform, including how to top up your client's ISA and set them up with online access. You'll also find our document library, with all the forms and guides you need.
Digital journeys
We've made it easier to do business, find out what you can do online and when paper forms are needed.
Aegon Platform login | Aegon Retirement Choices login
Sending client forms to us by email guides
Paying in to products
Our guides detail how to make contributions by bank transfer and cheques.
CGT tool
Our CGT tool has a scenario planner, making it even easier to manage your clients' capital gains tax liabilities. You can view our short overview guide or take a look at our CGT guide to find out more.
IHT calculator
Use our IHT calculator to see if your client has a potential IHT liability.
Re-registering an ISA can take around 6-8 weeks. This is a guide only, in exceptional circumstances it could take longer.
Client activation
To allow your client to transact for themselves, first they need to activate their online account.
Once your client has activated their account:
- Go to the client's Summary page and view Your client's account.
- You'll see your Client's online access showing their access level for each of their products.
- To allow your client to self-serve, select Edit client's access level, and change from View only to View and transact.
Client dashboard guides
Our helpful dashboard guides help explain to clients how to use their account.
Topping up
Our topping up guides take you and your clients through how they can top up for themselves.
Additional support
The value of an investment can fall as well as rise and isn’t guaranteed. Your clients could get back less than they invest.