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From 6 April 2020, in line with new rules, clients must get an illustration for pension income withdrawals to show the impact that the withdrawal could have on their retirement savings. Please go online to get an illustration, unless it is for a partial Uncrystallised Funds Pension Lump sum, in which case email

If contacting us by email, please don't include any personal, financial, or banking information as email isn't a secure method of communication. If you decide to send information in this way, you're doing so at your own risk as there's no guarantee that any email sent by you to us will be received or remain private during transmission. If you have access to Unipass MailLock, please use this service.