Administration and client relationship
Our administration team has extensive experience of providing day-to-day administrative support to trust-based schemes. They use the flexible ‘Compass’ system to meet the specific needs of each employer.
Engagement, communication and account management support are all available to trust-based schemes in whatever combination the trustees choose.
As a provider of workplace solutions, we can support reporting cycles and provide regular updates to trustees. We do this to save time for the trustees and make it as simple as possible for them to fulfil their core duties of collecting contributions, investing scheme assets, and paying member benefits.
With an own trust-based pension, your client can independently appoint a group of trustees to run their scheme. The trustee board delivers robust governance to help ensure positive member outcomes.
A trust-based plan gives your clients’ members the security that their pension assets are legally ring-fenced. So, they'll get their pension even if your client’s business runs into difficulties.
Compared to a contract-based pension or a master trust, a trust-based scheme requires more significant investment from employers, who will need to support the board of trustees.