What’s gating?

Gating provides a simplified experience for employees and individual customers, where they only have access to product wrappers and investments appropriate to their gate. The default is gate one.

Gating lets employees and individual customers open up options themselves, enabling them to take control of their account and access product wrappers and investments to match their financial confidence. They also have the option to consider advice where appropriate.

As they move through the gates, they increase the range of products and investments they can choose from. The more complex options are in gate four, which can only be accessed by a personal adviser if they choose to appoint one.

For more information on gating please see the gating section in our employee guide(Opens new window)