Emails
A ‘phishing’ email attempts to get you to reveal confidential information by pretending to be from a trusted source. The way it usually works is that you’ll be asked to follow a link to a website where you’ll then be asked to ’verify’ or ‘update’ your password, user ID or credit card details, for example. These emails and websites look extremely genuine, so to protect yourself you should:
- Only click on a link if you’re expecting the email and know who it’s from.
- Type the web address into your browser, and navigate directly to the information you're looking for.
- If you’re in any doubt, never trust an email claiming to be from Aegon that asks you to ‘verify’ or ‘update’ your confidential details.
Cloned website
These fake websites are sophisticated enough to include false email addresses and telephone numbers which at first glance, may appear genuine.
To stay safe, it’s important to know who you’re speaking to and avoid giving away sensitive information.
The only legitimate Aegon UK domains are:
aegon.co.uk
cofunds.aegon.co.uk
retiready.co.uk
aegon-arc.co.uk
aegon-one.co.uk
arc.aegon.co.uk
one.aegon.co.uk
aegonservicing.co.uk
aegonusa.com
maritzcx.com*
inmoment.com*
snapsurveys.net*
*While the maritzcx.com, inmoment.com and snapsurveys.net domains do not belong to Aegon UK, you may receive communication from us regarding a survey from an email address ending in @maritzcx.com, @inmoment.com or @snapsurveys.net
Who to look out for
Websites pretending to be us:
aegonlimited.com
aegonlondon.com
aegonglobalmarkets.com
aegonglobalmarkets1.com
If you receive an email that looks suspicious or contact from a website that ends with something other than one of our registered domains, please report it.
Here to help
Security is our number one priority, so please don't use anything other than trusted sources.
We're all too aware of what scammers are up to, and we’re working hard to stop them in their tracks. If you come across an email or website claiming to be Aegon but something doesn’t feel right, please contact us and we’ll investigate it right away.
You can also get additional phishing and scam email guidance, including how to report a suspicious email directly from the UK's National Cyber Security Centre.
As a general rule, if you’re not expecting it or don’t know who it’s from, don’t open it or click on it.