- Dedicated Aegon Master Trust Trustee assigned to each scheme
- Individual engagement for support, feedback and guidance
Aegon has launched a new service for all Aegon Master Trust clients that will see each scheme assigned a dedicated, highly experienced Trustee to provide individual, tailored support and guidance.
Matching experience and skills to each scheme and its priorities, the nominated Trustee will help navigate scheme governance, including attending Governance Committee meetings either in person or virtually, and share directly the latest best practice, plans and developments for the Aegon Master Trust.
Alongside regular newsletters and invitations to Aegon Master Trust Summits, which take place twice a year, Trustee Connect will also enable employers to join the Aegon Trustee Board meetings to allow the Trustees to gather and act upon employers' feedback.
Trustees also benefit from access to the Master Trust Member Panel. This enables members to share real-life experiences, while regular focus groups enable the Trustees to stay connected with scheme members and receive direct feedback.
Nick Roy, Director, Client & Partnership Development at Aegon, said:
“The launch of Trustee Connect represents exactly what the Aegon Master Trust service is here to provide – practical, valuable support. We listened to the feedback from our employers and consultants, and what they wanted most was dedicated help and support from a named Trustee.”
Ian Pittaway, Chair of the Aegon Master Trust Board, added:
“We know how complicated it can be for an employer to manage all the different aspects of running a Master Trust scheme. But they also know their members well and want the best outcomes for them. The Aegon Trustee Connect service supports the lightening of the governance burden, but ensures our membership benefit from the depth of knowledge and understanding each employer has of their scheme membership.
“Working together, we have the best outcomes for members at the heart of everything we do within the Aegon Master Trust.”