Getting it right for our customers
Here are just a few of the awards we’ve won recently. We’re delighted with each and every one of them, as they show we’re getting things right for the people who matter – our customers.
COVER Customer Care Awards
2019 - Best Claims Management / Claims Team.
2018 - Best Intermediary Support Team.
Moneyfacts 5 Star Rating
2019, 2018 - 5 star rating for level and reducing critical illness protection.
2017 - 5 star rating for critical illness protection.
Defaqto 5 Star Ratings
2016-2019 Top rankings for our protection menu, critical illness protection and whole of life.
2019 - Top ranking for our workplace pension.
Investment Life and Pensions Moneyfacts Awards 2017/18
2017/18 - Two-times winner of Best Protection Service award.
Protection Review Awards 2018 and 2017
2017/18 - Two times winner of Life and Health Claims Award.
2017 - Underwriter of the Year award.
British Claims Awards 2018
2018 - Life Insurer of the Year.
COVER Customer Care Awards 2018 - Best Intermediary Support Team
COVER Excellence Awards 2017
2017 - Best Individual Life Insurance.
Defaqto Gold Service Rating 2017
2017 - Top ranking service for both platform and protection.