Getting it right for our customers

Here are just a few of the awards we’ve won recently. We’re delighted with each and every one of them, as they show we’re getting things right for the people who matter – our customers.

Defaqto Gold Service Rating 2017

2017 - Top ranking service for both platform and protection.

Defaqto 5 Star Ratings

2017 and 2016 - Top rankings for our protection menu, as well as our standalone critical illness, level term critical illness, reducing term critical illness and whole of life.

2015 - 5 Star Ratings for both our standalone critical illness cover and level term critical illness cover.

defaqto critical illness cover level term
defaqto critical illness cover level term

The Pensions Insight DC Awards 2016

2016 - Winner of the best Independent Governance Committee. 

Pensions Insight DC Awards 2016

Schroder UK Platform Awards 2016

2016 - Best use of platform technology award.

Cover e-excellence awards 2016

2016 - Best service provider


2016 and 2015 - For critical illness protection.

Money facts 5 star award

Aberdeen UK Platform Awards 2015 and 2013

2015 - Leading innovation in workplace solutions; leading platform-enabled retirement proposition; and leading innovation award.

Aberdeen Leading Innovation in Workplace Solutions 2015
Aberdeen Leading Platform-Enabled Retirement Proposition
Aberdeen Leading Inovation award

2013 - Best new platform and best use of platform technology.

aberdeen best new platform
aberdeen best use of platform technology

Protection Review Awards 2015

2015 - Underwriter of the year.

Protection review awards 2015

The Platforum Awards 2014 and 2013

2014 and 2013 - Best workplace savings platform.

2013 - Best innovation on a platform.

Platforum Awards 2014 and 2013

Business Superbrand for 2013

Voted one of the UK's strongest Business Superbrands by experts and professionals.

Business superbrands

Our People

Learn about our key people.

Corporate responsibility

See what we’re doing for our community and environment.


Learn about our governance and funds promise.