Accessibility31 March 2015
If you’d like large print, Braille or audio CD versions of our literature, please call 0345 610 0010 or use the online form on our contact page.
Making our website accessible
We want everyone who visits our website to feel welcome and find the experience rewarding.
We've been using the Web Content Accessibility Guidelines (WCAG) 2.0(Opens new window) to help us make our website a positive place for everyone. These guidelines explain how to make web content more accessible for people with disabilities and user friendly for everyone.
A range of resources are available to assist with the accessibility of our websites. These include;
- Screen enlargers or magnifiers,
- Screen readers - software or apps that present page content as speech, this includes text, images, buttons and menus,
- Speech recognition or voice recognition - software or apps that allows you to interact with your computer using your voice,
- Speech synthesisers (text-to-speech or TTS systems) - software or apps that speak out loud what you are typing with your keyboard, so you can check what you're typing as you go.
Where possible, we aim to support the use of assistive technologies to make our website as accessible as possible.
How are we doing?
We monitor the website regularly but if you do find any problems, please contact us by using our Online Request Form, which can be found here(Opens new window), or alternatively by calling us on 03456 100 001, 8:30am to 5:30pm Monday to Friday.