Protect your personal information

Identity fraud is becoming a growing concern as we share more and more of our personal information, especially online. However, by managing your personal information carefully you can reduce the risk of becoming a victim of identity fraud. Taking just a small handful of security measures can greatly reduce our exposure to these threats.

  • Be vigilant – be suspicious of anyone who contacts you unexpectedly and asks for personal information like a policy number or account details.
  • Check your financial statements regularly – let your bank/pension company know straight away if there are any transactions you don’t recognise.
  • Protect your post – if you stop receiving mail, contact the Royal Mail straight away.
  • Moving house – if you’re moving house, tell any organisations that you deal with as quickly as possible, and don’t forget to ask the Royal Mail to redirect any mail from your old address for at least a year. 
  • Shred sensitive information – shredding documents containing personal or financial information is the best way to make sure no-one can build up a profile based on the information you throw away.
  • Think before you share your personal information - social media is great for connecting with friends and family, but you should be careful about the details you post. Find out more in our Keeping your information secure section.
  • Unfamiliar documentation received - if you receive a notification, account opening documentation or correspondence from an unfamiliar company containing your personal information, contact the company straight away to let them know.

CIFAS a not-for-profit UK fraud prevention organisation that can help you reduce the risk of becoming a victim of fraud. For a fee of £25 you can register to protect your details for two years if you think you may be at risk. To apply visit

Keeping you safe

Understand more about how to protect your retirement savings as well as some handy online security tips.