- Aegon UK has streamlined how money is transferred onto its Aegon Retirement Choices (ARC) platform, helping to reduce paperwork and manual steps for advisers consolidating pensions and investments.
- Activity in platform switching continues to accelerate, with assets supported through Aegon's platform switch service up 42% in 2025 and first-quarter inflows up 136% year-on-year.
- The changes are designed to support adviser efficiency and good client outcomes, at a time when demand for clearer, more consolidated savings arrangements is rising.
Aegon UK has made targeted changes to the way money is transferred onto its Aegon Retirement Choices (ARC) platform, strengthening support for advisers consolidating pensions and investments and managing platform switches at scale.
The changes remove the need for transfer authorities on eligible cash and re-registration transfers via Origo and Equisoft, enabling fully online transfer journeys for ARC across pensions and investments.
Aegon UK has also streamlined key parts of adviser workflows, including a simpler way to select the transferring provider, reducing duplication, and helping transfers progress quickly with clearer visibility throughout the journey. ARC’s tiered and capped annual charging structure also supports consolidation, as the more assets a client has, the lower the rate of platform charge could be across each product.1
These updates come as platform switching activity continues to accelerate across the market. Assets supported through Aegon UK’s platform switch service increased by 42% over 2025, with first-quarter (2026) inflows up 136% year-on-year, underlining the growing scale at which firms are consolidating client arrangements and transitioning books of business.
Recent Aegon UK insight into investor behaviour shows that consolidation is most commonly driven by a desire for simpler money management (45%), lower overall charges (41%), and a clearer understanding of their retirement position (31%).2 For advisers, consolidation can also help reduce administrative burden and support more focused review conversations, particularly in helping to evidence good outcomes under the FCA’s Consumer Duty.
The value of unused pensions being included in estates from 6 April 2027 will increase the burden on personal representatives, responsible for reporting and settling any inheritance tax due within six months of the end of the month of death. Bringing clients’ assets together, where suitable, may help streamline client reviews and present intergenerational planning opportunities, whilst also making it easier for personal representatives to identify all assets, obtain speedier valuations, and meet the reporting and payment deadline.
Ronnie Taylor, Chief Distribution Officer at Aegon UK, said:
“Transfers and consolidation are pivotal moments in an advice journey. They shape how clearly clients understand their savings and the outcome they experience.
“Our platform switch service, combined with simpler, fully digital transfer journeys on ARC, is designed to help advisers manage transitions efficiently and at scale, reducing friction, maintaining momentum, and keeping the focus on delivering good client outcomes.
“As Consumer Duty continues to be embedded into day‑to‑day advice, platforms have a responsibility to support advisers with services that are clear, efficient and easy to evidence. These updates are designed to help unburden advisers with complex administrative processes, freeing them up to focus on clients’ needs and priorities.”
References
- More information on Aegon Retirement Choices (ARC) charges can be found here.
- This research was conducted by Aegon UK in March 2026, collecting the views of 459 UK respondents.
About Aegon
In the UK, Aegon offers pension and investment solutions to over 3.75 million customers (as at 31/12/2025), supported by over 2,900 employees (as at 28/02/2026). Learn more at aegon.co.uk/about-us
Aegon UK is part of the wider Aegon Group, an international financial services holding company. Aegon’s ambition is to build leading businesses that offer their customers investment, protection and retirement solutions. Aegon’s portfolio of businesses includes fully-owned businesses in the United States and United Kingdom, and a global asset manager. Aegon also creates value by combining its international expertise with strong local partners via insurance joint ventures in Spain & Portugal, China and Brazil, and via asset management partnerships in France and China. In addition, Aegon owns a Bermuda-based life insurer and generates value via a strategic shareholding in a market-leading Dutch insurance and pensions company.
Aegon’s purpose of helping people live their best lives runs through all its activities. As a leading global investor and employer, Aegon seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion & diversity. Aegon is headquartered in The Hague, the Netherlands, and listed on Euronext Amsterdam and the New York Stock Exchange. More information can be found at aegon.com/about
Aegon is a brand name of Scottish Equitable plc (No. SC144517) and Aegon Investment Solutions Ltd (No. SC394519) registered in Scotland, registered office: Edinburgh Park, Edinburgh, EH12 9SE. Both are Aegon companies. Scottish Equitable plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Aegon Investment Solutions Ltd is authorised and regulated by the Financial Conduct Authority. Their Financial Services Register numbers are 165548 and 543123 respectively. © 2026 Aegon UK plc
This information is based on our understanding of current taxation law and HMRC practice, which may change. The value of any tax relief will depend on individual circumstances, which may change.
The information in this press release is intended solely for journalists and shouldn’t be relied upon by any other persons to make financial decisions.