What to expect during our interviews?
During your interview, you’ll be asked different types of questions. We have outlined these below for you.
- For competency-based interviews, we will provide a guide with useful hints and tips at least 48-hours prior to your interview.
- We strive to conduct all interviews face to face but can adapt to virtual meetings where necessary. Where possible, at least one interview in the process will be face-to-face to provide you with the opportunity to see our offices and experience the Aegon culture first-hand.
- You’ll be asked a minimum of three questions related to our Best Life Behaviours, alongside Technical questions in accordance to the role profile.
- Technical questions - These questions are specific to the role and will be focused on how you’d deal with a situation or use your knowledge relating to the technical aspects of the role.
- Presentations - On occasion, as part of an interview process you may be asked to provide a presentation as part of the assessment process. If appropriate, your Talent Acquisition Consultant will provide you the topic in advance and with further details.
- Assessments – Some interviews may involve an assessment of your skills, such as a coding challenge for IT roles, or a Microsoft Excel challenge for Analytical roles. You will be given at least 48 hours to prepare, where possible.
Our behaviours
Our best life behaviours are We Tune in , We Step Up and We’re a Force for good. You can find out more about each behaviour below, including example interview questions.
We tune in
We’re constantly listening and learning to evolve into what you need us to be. That’s why we’re a founding partner of the Institute of Financial Wellbeing, and own the educational platform Pension Geeks.
During our interviews, we assess for this behaviour using the following assessment indicators:
- Builds effective connections
- Focus on our customers
- Constantly growing and developing
- Tell us about a time when you built a particularly effective relationship with one of your team members.
- Imagine you are working at Aegon in the (insert role title) role. You have received a complaint from a (customer/colleague) about the service they recently received from your team. How would you address the situation? (wording of this question perhaps isn't the best for our careers site?)
- Describe a time when you delivered an excellent service for a customer (either internal or external), going above and beyond to meet their needs.
- At Aegon, we are passionate about constantly growing and developing ourselves. How do you think this role aligns with your current strengths and aspirations?
- Please share an example of a time where you challenged yourself to develop a new skill.
We step up
We work with advisers and employers to help our customers build confident financial foundations. We want them to be armed with the resilience to navigate life’s ups and downs – and embrace all that longer life offers.
During our interviews, we assess for this behaviour using the following assessment indicators:
- Achieve results
- Deliver high quality outcomes
- Question and adapt
- You are working on a project with a tight deadline when you encounter several unexpected challenges. These mean you cannot continue your work as planned. What techniques would you use to stay calm in this situation?
- Tell us about a time when you delivered a piece of work to a high standard within a challenging timeframe
- Imagine that you have been working at Aegon for six months now. Your manager informs you that a new system is being introduced which will impact much of your work and the current processes you follow to log information. How would you respond to this?
- Tell me about a time when you identified an opportunity to improve the way something was done at work.
We're a force for good
We’re a socially responsible business committed to reducing our environmental footprint. We help customers invest responsibly and support our local communities along the way. It’s how we leave things a little better than how we found them.
During our interviews, we assess for this behaviour using the following assessment indicators:
- Take accountability and own our work
- Think broadly
- Communicate with sensitivity and impact
- Tell us about a time when you made a mistake during a task a project, what was your approach to resolving the situation?
- At Aegon, we are keen to ensure that all our employees understand how their work contributes to the overall goals of our business. Tell us about how your current role contributes to the wider organisation and/or the customer.
- Tell us about what attracted you to this role and the chance to work for Aegon
- Imagine you are working at Aegon and you are attending your weekly team meeting. One of your colleagues has explained a new process to the team which has recently been introduced. However, you know that certain parts of their explanation were wrong. How would you ensure everyone was aware of the correct process to follow?