Support for employers

For employers only

In these challenging times, we've made a number of improvements to make it easier for you to do business with us and support your employees.

Making it easier to do business

55% of firms...

Service updates

View regular updates on our service performance for key processes.

Contact us

Find the right contact details for you and get product literature, forms and other documents quickly.

Scheme health

We're here to support you and your employees through these uncertain times. To help you maintain your scheme's health in this new environment, here's a range of support material to help you support your employees and navigate industry changes.

Investment, technical and regulatory support

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View our video with some frequently asked questions on topics that could be impacting you and your business.

The following video is about Frequently asked questions on topics that could be impacting you and your business and has a transcript (see below).

Coronavirus Trustee guide

A guide outlining how we can help trustees to meet their responsibilities based on emerging guidance from The Pensions Regulator (TPR).

Coronavirus questions and answers

We answer questions on market volatility, protection and auto-enrolment in the current climate.

Inflation risk and the impact on government spending. Register now for our market outlook webinar on 21 April.
Quarter one, 2021 Market snapshot podcast: The good, the bad and the unbelievable (12 minutes)
AssetTV Masterclass - find out our views on the future of default funds in DC pensions
Increasing ESG in our LifePath strategies – listen to our podcast (15 minutes)
Frequently asked questions on job retention scheme and pension contributions
Webinar: LifePath update coronavirus and the continued effects on markets - listen to investment experts from BlackRock and Aegon talk about the market rebound and how the LifePath default strategies are responding. (45 minutes)
Podcast: Insight - regulatory response to Coronavirus (15 minutes)

Member communications

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View our short video with some frequently asked questions that we're receiving from workplace scheme members.

The following video is about Frequently asked questions we're receiving from workplace scheme members and has a transcript (see below).

How will the coronavirus affect my company pension? - Nick Dixon, Aegon Investment Director, talks about how the coronavirus may affect your employees' company pension.
Hints and tips - some hints and tips to support you and your employees when working from home.
Managing your team remotely - helpful guidance on managing your team remotely.
Reassuring your employees - use our sample email copy to provide reassurance to your employees about market volatility and their long term investments.

Data analytics and Insight

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Members insights

Comprehensive management information is vital for good pension scheme management. As part of our commitment to helping employers, we've created a time-saving online reporting solution called Member Insights.

How else we can help you...

Help members unlock the value of their pension through effective scheme announcement and ongoing engagement.
Influence member behavioural change through simple language and simple online processes.
Introduce pensions to members through a digital welcome journey, timely communications and access to relevant content.
Support and educate members as they approach retirement.
Dedicated employer and member e-newsletters with relevant articles, insight and timely information designed to educate and inspire.
By making it easier for scheme members to understand their options and take action, we’ve improved customer engagement, with 67% of members activating their online account.

Turn your workplace pension into an asset, not a cost

Our partnership with the CBI

Our research with the CBI examines how we can quantify the value of engagement and what the benefits to your business are.

Employer Perspectives

Read the latest edition of our employer magazine, designed to provide you with useful insights into saving via the workplace.