Support for employers

For employers only

In these challenging times, we've made a number of improvements to make it easier for you to do business with us and support your employees.

Making it easier to do business

55% of firms...

Service updates

View regular updates on our service performance for key processes.

Contact us

Find the right contact details for you and get product literature, forms and other documents quickly.

Scheme health

We're here to support you and your employees through these uncertain times. To help you maintain your scheme's health in this new environment, here's a range of material to help you support your employees and navigate industry changes.

Investment, technical and regulatory support

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Japan – an Olympic-sized opportunity? Listen to our market snapshot podcast to find out (15 minutes)
The market narrative is changing… Watch our Q3 market outlook webinar to find out more
Aegon UK moves more than £5 billion of default assets into ESG funds
AssetTV Masterclass - find out our views on the future of default funds in DC pensions
Increasing ESG in our LifePath strategies – listen to our podcast (15 minutes)
Frequently asked questions on job retention scheme and pension contributions

Member communications

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If you have a big focus on wellbeing in the workplace at the moment, have you considered financial wellbeing as part of this? As you know, people's financial situation can have an impact on how they feel.

We've created a financial wellbeing tool for you to share with employees to help them improve their financial wellbeing. By answering ten questions, they'll get insight into the ten elements of financial wellbeing and a suite of helpful content that's tailored to them. From financial literacy to rainy-day saving, they'll receive a comprehensive package of articles, resources, videos, and podcasts.

We've also created this short video so you can find out what financial wellbeing is and how we can help you support your employees.

The following video is about Frequently asked questions we're receiving from workplace scheme members and has a transcript (see below).

Hints and tips - some hints and tips to support you and your employees when working from home.

Data analytics and Insight

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Members insights

Comprehensive management information is vital for good pension scheme management. As part of our commitment to helping employers, we've created a time-saving online reporting solution called Member Insights.

How else we can help you...

Help members unlock the value of their pension through effective scheme announcement and ongoing engagement.
Influence member behavioural change through simple language and simple online processes.
Introduce pensions to members through a digital welcome journey, timely communications and access to relevant content.
Support and educate members as they approach retirement.
Dedicated employer and member e-newsletters with relevant articles, insight and timely information designed to educate and inspire.
By making it easier for scheme members to understand their options and take action, we’ve improved customer engagement, with 67% of members activating their online account.

Turn your workplace pension into an asset, not a cost

Financial wellbeing

To help your employees engage with their finances take a look at our Financial Wellbeing Index - an exciting initiative showcasing extensive research by our Centre for Behavioural Research into the nation's financial wellbeing.

Employer Perspectives

Read the latest edition of our employer magazine, designed to provide you with useful insights into saving via the workplace.