Changes to your Terms and Conditions (T&Cs) from 1 July 2020

We’ve made changes to your T&Cs. They’re alterations to reflect process changes we’ve made and to make some areas clearer to you.

If you are unhappy with the proposed changes to these T&Cs you should notify us of this. You have the right to terminate your use of the service and request that we close all your products and pay the proceeds to your UK bank account or transfer investments, or the proceeds of their sale to another provider, where applicable, at no additional cost to you.

Here’s the summary of changes document that shows the changes we’ve made to the T&Cs

Summary of changes

Here’s a copy of the updated T&Cs that come into effect on 1 July 2020.

Terms and conditions

If you have any questions about these changes please contact us. You can call us on 03456 100 072 8.30am – 5.30pm, Monday to Friday. Call charges will vary. Alternatively you can email Please note that we can’t give financial advice. You shouldn’t send personal or financial information if you contact us by email as email’s not a secure way of sending this information.