How quickly will I receive my tax-free cash and how will you pay me?

This depends on the action that you're performing. If you're an:

Existing Aegon Retirement Choices (ARC) or Aegon One Retirement (AOR) customer

Your tax-free cash will be paid by Faster Payments one to two days after the Benefit Crystallisation Event is complete.

All other products

Once we receive all the relevant paperwork we'll process your tax free cash payment within seven to ten working days. We’ll pay the money into your bank account if you’ve supplied those details, or we’ll send a cheque to the address we have for you.