How do I make a complaint?05 December 2014
We hope you never have to complain, but if you do, please email us at firstname.lastname@example.org(Opens new window) and we'll look into it for you.
Or you can write to:
Please include your plan number.
Our complaints procedure (PDF - 153kb)(Opens new window) will give you more information.
Call helpdesk on 03456 100 010