How do I make a complaint?13 July 2017
We hope you never have to complain, but if you do, please email us at firstname.lastname@example.org(Opens new window) and we'll look into it for you.
For Aegon Retirement Choices (ARC) customers, please email email@example.com(Opens new window)
We also have an online form(Opens new window) that you can complete if you'd prefer.
Or you can write to:
Please include your plan number.
Our complaints procedure (PDF - 153kb)(Opens new window) will give you more information.
Call our helpdesk on 03456 100 010