How do I find my Aegon Retirement Choices policy number?

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With Aegon Retirement Choices (ARC), instead of a policy number you have an investor number (sometimes also referred to as account number). You'll find your investor number on the documentation that we sent you when you first set up your ARC account, for example the confirmation of application or contract note.

If you no longer have this, or have misplaced this, you can log into your ARC account on our website. All you need is your username and password. Once signed in, you can find your investor number at the top centre of the page – it will start with a ‘2’.  

Alternatively, you can find this out by calling us on 0345 680 1234. We’ll ask you some security questions to make sure we’re speaking to the correct person - once you've confirmed this, we'll send your investor number to you securely. Call charges will vary.