What is Tele-underwriting?

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If you disclose a medical condition and our underwriters need more information, we might decide to ask for a tele-interview(Opens new window) instead of a GP report. All of our tele-interviews are carried out by qualified nurses, using a third-party company, Medicals Direct.

What are the benefits?

  • Time savings – tele-underwriting may reduce the turnaround time of your application as there’s no need to wait for a GP report to be returned to us.
  • Increased disclosures – the quantity and quality of disclosures should increase.
  • You may feel more at ease – talking to a qualified nurse will give you the reassurance you need and make you feel at ease when giving personal details about your health.