What price will I get when I switch funds?Thu Oct 25 15:45:00 BST 2018 Back to results
The price you get will vary depending on the type of fund or investment you hold, as there are different timescales for selling units in your old fund or investment and reinvesting in your new choice.
For Aegon Retirement Choices (ARC) and Aegon One Retirement (AOR) investors, this timescale can be between three and five working days for selling units and the same again for the purchase of new units. Once we have received and acknowledged the instruction to sell your fund or investment, it will typically be processed within the next two Aegon dealing points.
Dealing points are the times at which unit prices are generated. These occur at various times during the business day depending on the investment and are subject to the acceptance of the instructions by the relevant investment institution.
Dealing points for individual investments can be found here:
If you’re in any doubt you can contact our helpdesk on 03456 801 234 (for ARC and AOR).
- Switch instructions received in head office before 12 noon will (in normal circumstances) receive the price as at 12 noon on the next working day.
- Switch instructions received in head office after 12 noon will (in normal circumstances) receive the price as at 12 noon on the following working day i.e. two working days after receipt.
Weekends and bank holidays are not regarded as working days and there is no trading on these days.
Full switching rules are shown on the 'Alteration of fund choice (PDF - 200kb)(Opens new window)' form, which you can download here or call our helpdesk on 03456 100 010 to request a copy.
If you need more information about which fund prices apply to your plan, please call our helpdesk on 03456 100 010 during office hours (Monday to Friday).