Ways to improve your employees’ financial wellbeing


For employers only

‘Financial wellbeing’ refers to how people feel about the control they have over their finances. That includes their ability to respond to financial unpredictability and unexpected expenses. People with healthy financial wellbeing can meet financial goals and make choices that allow them to enjoy life.

The coronavirus pandemic – and the resulting economic damage – has made it clear that many employees are not on firm financial footing. Even before the coronavirus hit, the number of people in the UK facing money worries was increasing.

Our research1 has found that 74% of British employees were dealing with financial struggles – an increase of 5% from 2018. Now, with potential redundancies, an increase in unemployment, a volatile stock market, not to mention new ways of working – employees’ financial worries are even more intense.

Why is financial wellbeing important?

It matters more now, than perhaps ever. When employees have poor financial wellbeing, their ability to do their jobs well can suffer – sometimes leading to lower productivity, poor mental health, and a deterioration in a person's ability to function normally. This can negatively affect the individual, as well as his or her employer.

Being stressed about finances can have a negative impact on a person's physical health as well as on a company's bottom line – they might miss more work and be less engaged or productive when at work.

Our study found that money is the most common distraction among UK employees, followed by health, and then family problems, and that 45%of employees experiencing money worries believe the quality of their work suffers as a result.

You can probably already see by now why talking to your employees about financial wellbeing could benefit your business – while playing a crucial role to deepen employee engagement and overall satisfaction at work.



You can make a difference

Because many employees were already feeling financial strain before the coronavirus outbreak, the pandemic may be the ultimate test of financial resilience for many. To get the best results from your workforce, you could point employees in the right direction for the financial guidance and advice they need. By addressing money worries, you’re likely to see better employee focus as well as productivity.

To help combat potential financial difficulties and the resulting negative impact on the workplace – renew your focus on employee financial wellbeing and take some important steps to improve the situation. Here’s some practical steps to think about.

1. Offer financial help and guidance

You can implement financial education, guidance, and advice services into your training and development programs. Outsourced benefits providers frequently offer personal finance training, and there are a number of affordable, online options for providing financial education to employees, such as Planned Future.

The most effective education programmes provide practical help – such as access to financial experts for advice and one-on-one help with budgeting and other financial tasks. Consider talking with your scheme adviser if you have one – or partnering with a local financial planner to offer personal financial sessions.

You could also provide employees with access to money management tools and apps to help them learn how to better manage their finances. For instance, employees could get personalised help through Money DashboardEmma or other budgeting and money apps.

2. Help remove the stigma

Financial wellbeing and mental health are related. Both poor financial wellbeing and poor mental health have a stigma attached to them – making it difficult for some people to get the help when they need it. As an employer, you can help reduce this stigma by providing training for managers to identify and support people with their financial concerns and mental health. Talking about better financial wellbeing in your internal communications can make it feel more normal – and show it’s ok to speak out. Be sure to supplement this by linking to useful resources from reputable sources such as your pension provider or relevant bodies like the Money Advice Service.


3. Provide financial benefits programmes

Something to seriously consider is adding financial benefits to your overall employee benefit offering. Some employers offer an emergency savings programme – where an employer will match an employee’s contribution to an emergency savings account up to a certain amount – to help the employee build an emergency fund for unexpected expenses. These initiatives can be helpful, as our research showed that 29%1 of employees said that feeling under prepared for a financial emergency is a key cause of their money worries – alongside ongoing financial obligations such as bills and the cost of living.


4. Encourage pension saving habits

Thinking about the future is a key part of financial wellbeing. Encourage your employees to make the most of the pension savings available through the workplace by offering a matching contribution – or simply provide regular information about the importance of participating in pension savings. This is one of the simplest ways an employee can save for the future – and the regular, consistent action of planning ahead through pension savings could help reduce fears surrounding an employee’s ability to retire comfortably. Habit building is so important but let’s face it, a bit tricky to keep up. This article gives some hints and tips to get your scheme’s members started.

5. Reduce the hidden costs of employment

When employees incur additional expenses through the workplace, that can often exacerbate their financial worries. For instance, some employees may feel pressured to participate in after-work happy hours or dinners with co-workers that they really can’t afford.

Or employees could feel that they need to purchase supplies, tech gadgets or new clothing to satisfy their supervisors or keep up with their peers at work. Whether it’s the business expenses or the social expenses of work – managers should be aware of the anxiety those expenses could be causing to employees and find ways to overcome it.

Make the difference when it counts

Taking the time to address employee financial wellbeing can help improve employees’ lives in the present and for the longer term. It can also help make a positive difference in the workplace – as financially secure employees can be less stressed, more productive, more available – and possibly, even happier.


1 Financial Wellbeing report. Total sample size was 2,000 employees. Fieldwork was undertaken between 5 - 16 December 2019.  The survey was carried out online. The figures have been weighted and are representative of British business size.