To access all the benefits of your Aegon account you only need to complete a few steps to set up your account. It’s easy and only take a few minutes.

You’ll receive an email from us asking you to activate your account. This email includes an activation code that you’ll need. It’s best to activate as soon as you receive the email as the activation code will expire.

We’ll ask you to set up your online access and create log in details including a password. You can find out details about setting your password in All about passwords section.

Then to add that extra layer of security if we don’t already have your mobile number, and you’re not already set up for two-factor authentication with us, we’ll ask you to set this up. If you’re already set up to use two-factor authentication for another account you have with us, you’ll simply use the same details.

And then there’s only one more step before your account is activated, update your communication preferences. You can select how you want to receive your documents and how you would like to be kept informed of our news, products and services that could be of interest to you or complement the products you already have. Once you’ve done that, that’s you activated.

After you’ve logged in, you can change your preferences at any time by accessing your Account.

You’ll now see the log in screen  - why not save this page as a favourite, so you’ve always got it handy to access your account?

If your activation code does expire, please speak to your financial adviser if you have one and they’ll send you a new one. If you don’t have a financial adviser, or if you have any problems activating your account, contact us and we’ll be happy to help. 

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