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- How do I register for the online service? How to register for our secure online services.
- What plans can be viewed online? Information on what plans can be viewed online.
- What does the online secure service allow customers to do? What the online secure service allows customers to do.
- What do I do if my verification code doesn't work? Information on what to do if your verification code doesn't work.
- How do I register/open secure email? How to register / open secure email.
- How can I get a UNIPASS digital certificate? Information on how you can get a UNIPASS digital certificate.
- Is it mandatory to use UNIPASS? Information regarding whether it is mandatory to use UNIPASS or not.
- How do I find a financial adviser? Information on how to find a financial adviser.
- What is identity fraud? Definition and examples of identity fraud.
- What does the online secure service allow advisers to do? What the online secure service allows advisers to do.
- I'm having trouble registering What to do in the event of having trouble registering, this section is for financial advisers only.
- I'm having trouble logging in? Who to contact if you are having trouble logging in.
- If I change firms, can I still use the same UNIPASS digital certificate? Information regarding if you change firms, and whether or not you can still use the same UNIPASS digital certificate.
- What steps can I take to help avoid becoming a victim of identity fraud? Information on what steps you can take to help avoid becoming a victim of identity fraud.
- New login requirements for ARC and One Retirement We’re making some important improvements to security when logging in to Aegon Retirement Choices (ARC) and One Retirement.