We’re committed to treating customers fairly and believe we should be completely transparent about how we manage our With-Profits business. The documents below show you how we manage your With-Profits investment and report our performance to you.
Principles and Practices of Financial Management
Our Principles and Practices of Financial Management (PPFM) detail how we manage your With-Profits investment.
Customer Friendly Principles and Practices of Financial Management
We also produce Customer Friendly versions of our PPFM (the CFPPFM) depending on the category of your With-Profits investment. This provides information on how we manage your With-Profits investment that is specific to you. There are three types to choose from:
Annual Report to With-Profits policyholders
Each year we produce a report to With-Profits investors detailing the operation of our With-Profits business. This includes a statement from our directors stating whether or not we believe we've complied with our stated Principles and Practices of Financial Management.
With-Profits Committee terms of reference
The With-Profits Committee reviews the proposals of our management team and provides independent advice to the Board on the fair management of our With-Profits business. The document below provides details on their terms of reference.