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Contact help

If you’re a new customer looking to take out one of our products, please speak to your financial adviser. If you don’t already have one, the IFA Promotion Service or the Personal Finance Society can help you find one.

If you’ve got a question about one of our products but you’re not sure who to contact, these links may help:

Individual customers

Just find the product or service you want to ask about in the table, then follow the link for contact information.

Product/service AEGON company
Pensions
Annuities
Income drawdown
Protection (including life cover, critical illness cover, income protection, mortgage protection)
Onshore investments, eg bonds
AEGON Scottish Equitable – please visit the website for contact details
5 for Life
Flexible Investment Plan
Wealth Management Portfolio
AEGON Scottish Equitable International – please visit the website for contact details
Life and pension plans from Guardian Financial Services Guardian - please visit the website for contact details

Corporate customers

Just find the right part of AEGON for the product or service you’re asking about, then follow the link for contact information.

AEGON company Products/services offered Contact information
AEGON Scottish Equitable Corporate pensions (group pensions)
Employee benefits (group life, group critical illness, group income protection)
Visit the AEGON Scottish Equitable website for contact details.
AEGON HS Admin Administration of pension schemes Visit the AEGON HS Admin website for contact details.
AEGON Actuarial Services Actuarial advice for trustees Visit the AEGON Actuarial Services website for contact details.
AEGON Trustee Solutions Administrative and investment support for trustees Visit the AEGON Trustee Solutions website for contact details.
AEGON Benefit Solutions Worksite communication and education software (mybenefits) Visit the AEGON Benefit Solutions website for contact details.

Online services

You can log on to our online services here or via our business websites.