Customer Service

Around 1,500 people currently work in our Customer Service departments. That’s a lot of people but it reflects the success of our business.

And, to keep all our customers happy, we focus on promptly and accurately completing all plan-related administration activities.

Some of the departments within Customer Service include:

• Individual Pensions
• Group Pensions
• our Contact Centre
• Annuities
• Individual Specialist
• Employee Benefits
• Final Salary
• Commissions

…to name just a few.

We also recruit people from a wide variety of backgrounds. So, whether you’re a school leaver, or a bit further along your career path, we’ve got a role for you here in Customer Services.