Expertise and security
- We’re an integral part of the AEGON Group, offering a wide range of long-term financial solutions in the UK.
- The AEGON Group has assets under management of €424 billion, including all revenue-generating investments and over 25,000 employees*.
- We’re an award-winning provider in both service and technology.
*AEGON N.V. quarterly results, 31 December 2011
Customer commitment
Our customers are the very core of our business and the way we run our business reflects that.
Treating Customers Fairly
We’re committed to treating our customers fairly and communicating clearly at all times. We actively support the Financial Services Authority’s Treating Customers Fairly approach, which requires providers and advisers to follow certain principles around how they deal with and communicate with customers.
Resolution of complaints
We’re committed to providing a high standard of service but we’re aware that sometimes we don’t get things right. We take all complaints seriously and aim to deal with them fairly and effectively. Find out about the reportable complaints we receive.
Community involvement
Sponsorship
As one of the world’s leading life and pensions companies, our business is helping people and organisations prepare for a brighter future. Through sponsorship, we can help make a real difference in other walks of life too – through tennis, golf and football, we’re investing today to help build a brighter tomorrow.
Want to find out more?
All about claims
Take a look at our policyholder claims pages.
Are you a policyholder?
Call us on:
08456 00 14 02
If you have a question about a specific product or service visit our contact pages.
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