This dedicated section should help you understand all aspects of our claims service – from the moment you think about buying a protection policy to the day you might actually need to make a claim.
We know that before choosing a protection provider, you want to know about its claims payment history. But there’s other information you should know about such as a provider’s claims process and service, as well as what the policy you’re buying actually covers you for.
Thinking about a protection policy?
Before you complete an application, we as a provider, must do as much as possible to prevent non-disclosure and misunderstanding of cover.
Don't risk an expensive mistake - use this website to understand all aspects, or read our customer guide below for more information.
All about claims
You'll find more information in our customer guide and our Protection claims section.
Next steps
If you would like more information you should talk to a financial adviser.
Are you a policyholder?
Call us on:
08456 00 14 02
If you have a question about a specific product or service visit our contact pages.